Payment: Pre-orders are confirmed only after full payment.

* Production: Orders take approximately 10–15 working days, excluding weekends and public holidays. Delays may occur, and customers will be notified.

* Customization: All size or design adjustments must be requested before production begins. No changes can be made afterward.

* Cancellation: Orders cannot be canceled once production starts. Before production, cancellation may be eligible for store credit only.

* Returns & Exchanges: Pre-order items are made upon request and are non-refundable and non-exchangeable.

* Sizing: Customers are responsible for selecting the correct size. Size guidance is available upon request.

* Shipping: Delivery times vary by destination. Any customs fees, duties, or taxes are the customer’s responsibility.

* Contact: For questions or order updates, contact Instagram Direct.